Measuring What Matters

Evaluation isn’t just about numbers—it’s about making sure programs truly help people. Advanced practitioners design and use evaluation tools to assess outcomes and improve services.

Steps in Evaluation

• Define Success: Set clear, measurable goals.
• Gather Data: Use surveys, interviews, and outcome measures.
• Analyze and Act: Interpret results and make changes to improve quality.

Lifelong Learning

Quality improvement is ongoing. It helps agencies adapt to new challenges and serve clients better.