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A research-based firm in the medical field could use each of the following Internet-based tools for collaboration except:
EDI is a computer to computer exchange of business transaction documents. It is not used for collaboration between humans.
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Engaging in traditional electronic data interchange (EDI) provides which of the following benefits?
EDI is the exchange of business transaction documents from one computer to another. This is much more efficient than paper exchanges and reduces the likelihood of stockout costs.
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All of the following statements regarding project risk are correct except:
Anticipating everything that could go wrong throughout the project plans is a part of risk assessment, not risk control.
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A manufacturer that wants to improve its staging process compares its procedures against the check-in process for a major airline. Which of the following tools is the manufacturer using?
Benchmarking is a process where a company compares itself to peers to measure performance and to understand where improvements can be made in its processes.
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Which of the following statements is correct regarding IT governance?
Risk management is one of the primary goals of IT governance, as the inevitable risks inherent in IT must always be balanced against the potential returns associated with an IT infrastructure.
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An IT governance framework should answer all of the following questions except:
IT governance is more focused on the operations and implementation of IT, rather than cosmetic approaches to systems.
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Which of the following methods would be most effective for a company that wants to reduce its rate of defective products?
Six Sigma is a quality improvement program that uses metrics to evaluate the achievement of goals. Improving current processes for reducing defective products is a big component.
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Unlike business process reengineering, business process management:
Business process management seeks incremental change by tweaking the existing process and design.
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Which of the following is not a disadvantage of outsourcing?
Non core functions to one business become critical for companies providing outsourcing services thereby reducing risk exposure in the event an issue arises.
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Performance of quality assurance occurs in which of the following processes?
Quality assurance takes place in the implementation process after the standard of quality has been defined.
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Organizations with one-piece flow manufacturing environments that are experiencing bottlenecks in production are most likely to develop strategies associated with:
The theory of constraints says that organizations are impeded from achieving objectives by the existence of one or more constraints.
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Of the following, which is not a key component of IT used in modern business?
Among other systems, the following are critical for modern IT infrastructure.
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Which of the following is not a characteristic of Total Quality Management?
TQM focuses on customer needs, continuous improvements, and quality circles. Waste reduction is a quality of lean manufacturing, not TQM.
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Which of the following management philosophies does not focus on quality?
The main objective in lean manufacturing is waste reduction. Although customer requirements and demand pull serve as the basis for the approach, quality is not the most prominent concept.
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Which of the following uses analysis of production processes to ensure that resource uses stay within target costs?
Kaizen, or continuous improvement, occurs at the manufacturing stage where the ongoing search for cost reductions takes the form of analysis of production processes to ensure that resource uses stay within target costs.
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Which of the following is not a requirement of just in time systems?
Just in time means that employees with multiple skills are used more efficiently and will not specialize in merely one job or task.
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Which of the following is not a typical characteristic of a just in time production environment?
Just in time has the goal to minimize the level of inventory carried. It has a pull approach rather than a push approach.
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There are 7 factors critical to total quality management. Which is not one of them?
Total quality management focuses on a customer-focused experience and compensation of the executives has no bearing on a customer.
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