The management of a company would do which of the following to compare and contrast its financial information to published information reflecting optimal amounts?

What is the process by which products and services of a business entity are measured and evaluated relative to the best possible levels of performance?

Which of the following is a financial measure of success in a balanced scorecard?

Which of the following would be most impacted by the use of the percentage of sales forecasting method for budgeting purposes?

Which of the following ratios is appropriate for the evaluation of accounts receivable?

Of the following success factors in a balanced scorecard, which focuses on the retention of key employees?